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Have a more urgent matter? Call us at 1-888-999-9800.

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Build Your Firm is dedicated to providing our customers with a superior level of service. Please see below for the ways in which we can assist you.


888-999-9800 (toll free)

For Immediate Customer Assistance

Contact us between 8:00 am - 5:00 pm Eastern at 1-888-999-9800 ext. 2

After 5:00 pm Eastern or on Weekends

If you are a website client with a technical emergency call 1-888-999-9800 and listen for the after hours prompts. Follow the instructions to reach emergency technical support.

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Submit a question or changes to your website with Build Your Firm. Do not use this for technical emergencies or trouble tickets. Submit trouble tickets here.

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Staff Directory

Support Team Ext. 2
Nita Sabo Director of Sales Ext. 156
Kallie Branciforte Digital/Content Marketing Ext. 158
Deb Kelleher Billing Manager Ext. 155
Robin Nerkowski Website Design Team Manager Ext. 154
Vanessa Lambert Custom Website Designer Ext. 114
Randy Soto Website Developer Ext. 160
Steve O'Brien Website Developer Ext. 161
Fred Roca Website Developer Ext. 162
Hugh Duffy Chief Marketing Officer Ext. 151
Allan Ratafia, CPA President of Build Your Firm Ext. 212

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